The key to maintaining sanity within a dealership that has a rapidly growing Internet department or BDC is to structure a firm set of standards regarding “flow of communication”. In short, what we are trying to establish are the rules surrounding who talks to whom about what and when.
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Recent Posts
- Protected: TCA: Objections Write-Up
- Different Geographical Areas and Web Design
- The Randomity Factor: The Secret Ingredient of Super Converting Websites
- Handling Communication Between Employees in the BDC or Internet Department
- BHPH Auto Dealers: Making The Decision To Launch Your Buy Here Pay Here Program
- Deciding On the Right Direction To Go With The Internet or a BDC
- Internet Sales and BDC’s -Creating Group Agreement Equals Moving The Needle
- Defining Leadership: Fact vs. Fiction
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